Live chat on the Live.On app
Mon-Fri: 08.00-23.00 WIB
Sat-Sun & Public Holidays: 08.00-20.00 WIB
Live chat di aplikasi Live.On
atau gunakan fitur Web Chat.
Tinggalkan pesanmu di sini,
kami akan balas segera.
Atau hubungi XL
Call Center di 817.
XL Call Center 817
Greet us on social media
MOST FREQUENTLY ASKED QUESTIONS
- Head over to the Product page and choose the plan of your choice and click ‘Buy plan’
- Enter a promo code if you have one to get a special discount. If not, you can skip it.
- Add any Add-Ons of your choice. If not, you can skip it.
- Choose your number.
- Fill in your personal details to set up an account.
- Fill in your delivery address details and choose your Delivery time slot.
- Review your order details and choose your payment method.
- Complete payment.
BOOM – Your SIM card will be on the way. You can always track your delivery status in the Shopee app.
Simply click that beautiful blue button with a “Renew plan” written on it besides your plan validity information on the app dashboard. You’ll be directed to our ecomm page.
- Choose the plan of your choice.
- Add any Add-On of your choice/
- Confirm your order summary, choose a payment method and complete your payment.
- BOOM! Your plan will be automatically renewed once the payment is completed.